Sharjah-headquartered Air Arabia (AIRARABI:DFM) has been named the Best Low-cost Airline in the Middle East at the annual Skytrax World Airline Awards. It is the second time in three years that the carrier has won the coveted award, following its previous Skytrax award in 2013. Air Arabia is the largest low-cost carrier operator in the Middle East and North Africa and the only listed airline in the United Arab Emirates.
Air Arabia began operations in Sharjah in 2003 and has played a key role in boosting air traffic at Sharjah International Airport. The airline carried over 6.8 million passengers in 2014, 12 per cent more than 2014 and launched its fifth international hub in Jordan earlier this year. The airline now operates from five international hubs, Sharjah and Ras al-Khaimah in the UAE, Casablanca in Morocco, Cairo in Egypt and Amman, Jordan.
Skytrax is the world’s largest airline passenger satisfaction survey, conducted every year and culminating in the Skytrax World Airline Awards. The Award for the Best Low-Cost Airline is based upon an assessment of customer satisfaction of the product and staff service standards provided by the airline in both the cabin and airport environments.
The Skytrax award is the latest addition to a growing list of accolades won by Air Arabia over the past year, including “Low Cost Carrier of the Year” from Aviation Business, “Middle East’s Leading Low-Cost Airline 2014” at the 21st World Travel Awards, the “Airline Business Award” at the Airline Strategy Awards 2014, and “Best Low-Cost Carrier” at the 2015 World Tourism Forum Awards.
Sharjah Investment and Development Authority (Shurooq) and Air Arabia signed an MoU in March 2015 to promote Sharjah’s strategic projects and brands across the globe.
Source: Air Arabia